Builders and Company NYC

Job - replace ceiling and walls in the basement. For this job with an empty slate, they did the best job out of all the jobs completed. They closed in ceiling water cutoff and to this day either haven’t found it NOR repaired it 1/19/2021. They closed in the indirect water heater boiler so that we had no access to it. They’ve since removed the double Sheetrock here. They added a light and a light switch to same area and fir that I’m grateful. Not sure about code tho. They didn’t cover any of their of work except for touch up painting on either floor. Floor is full of dust after they finished the basement MONTHS AGO.

AS OF 1/19/2021 they still have MY keys and after 1 detected breaking on their behalf I’m very nervous and scared, therefore my delay in reporting.

Job 2 - add subfloor and flooring to first floor. Add 2 rooms of ceiling lights in bedroom and dining/living room. Walls were incorrectly repaired and shortages were taking in an area that was flooded. Instead of removing portion of the wall they haphazardly made vain attempts to repair walls and evenness wasn’t detected throughout. Therefore I was quoted $4000 for the paint job. Since we agreed on a lesser charge of $1000, my walls were touched up and with certain lighting it’s evident on the ceiling and walls with different shades. Just horrible. He added crown moldings which with each piece it’s easy detectable. Forget about the baseboards, I rate them an F. Cheap and doesn’t match the walls with the lines on them. I want them removed. MY FLOORS ARE BEAUTIFUL BECAUSE OF THE CHOICE OF FLOOR. The floors didn’t level out. There are hills or mounds. They didn’t join together correctly. He fixed the sink in the floor and added a yellow compound to bring them together since my complaint. There were areas where the floor and wall didn’t meet and holes were present. Most NOT ALL were corrected.

THEY LEFT WITH A CERAMIC SINK ON new hardwood floor. Used my bed to store them items. Didn’t protect floor well. Of course didn’t cover furniture from the wood dust. Used a lot of my supplies. Used cheap paint or they didn’t finish painting. Left their food garbage around the home. After making complaint they left discarded food items in my backyard where it was chewed through. Left garbage in backyard for days. Only removed after complaint to owner ROB, who is a nice guy but workers seem like sub sub subcontractors. They left my doors unlocked and I could walk in w/o key. Caught the workers on break MOST times. They didn’t speak. My camera was consistently unplugged so when I was nearby I would come in and put camera back on. It kept happening. He said something about the power. That was not true because my other smart WiFi devices were working.

GUY LOCKED HIMSELF OUT BY MISTAKE AND LOOKED INTO CAMERA AND BROKE IN. Didn’t even try to repair the door. I sent someone over to video the door so we could analyze it and we caught the coverup. Rob repaired the one glass. The 2nd glass was destroyed as well but rob didn’t address it until I did. If you’re a contractor you should have noticed the break. He correctly repaired this Nov event in Jan 2021. Worker isn’t allowed back in my home. He could have rang a bell to get back in. I have video surveillance and pictures.

ROB did take off $200 for my trouble. ???. I would not recommend his company. HIS FLYER & presentation is great but delivery is horrible. I trusted Rob and he was apologetic but this is business and business should NOT ever operate like this. And we have reason to believe there were other damages caused to doors as a result of his worker/s. Furniture damaged and not protected.

I have an outstanding balance of about $1k which is already prepared and is not an excuse for their behavior. I was waiting for them to finish but now I’m waiting for them to get out of my life.

The 3 stars is for Robs desire to mediate and for his persona. The work and issues related to his workers is 3-4 for basement and 0 for repair of walls on FIRST FLOOR. 2-3 for installation on expensive hardwood floors. DONT LET THEM TOUCH YOUR HARDWOOD FLOORS.
Installing Baseboard molding 0.
Cleaning their mess 0.
Help or arranging things so it’s easier to move back in 0 (removing heavy items to logical areas in the home. I.e. cabinet in tub, ceramic sink in bedroom on new expensive uncovered floors)
taking shortcuts 5.
Expensive 5.
Worth the money - 0 -NAH. Workers need to be supervised. Rob did get sick... but even afterwards the work got worse.
Stairwell - 2 ( coming apart about 2 weeks after installation) repaired but let’s see how,long this will happen. I may need a professional person to come in.

HOW DO I GET MY KEY BACK BUILDZOOM.COM? Submit documents WHERE. SafetyFirst!!!